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4u2TRAVEL and 4u2SHOP - Terms & Conditions

Terms and Conditions of Use of the 4u2TRAVEL/4u2SHOP website

These terms and conditions detail how the 4u2TRAVEL/4u2SHOP website (the "Website") can be used. If you use the Website you agree to be bound by these terms and conditions.


In these terms and conditions, "we" and "us" mean 4u2TRAVEL and 4u2SHOP, which are trading names of ISWISE whose registered address is 43 Apperley Park, Apperley Gloucestershire GL19 4EB.

Access to the Website and content

We will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time. We reserve the right to change, modify, substitute, suspend or remove without notice any information or service on the Website from time to time. We assume no responsibility for the content or services of any other websites to or from which the Website has links.

Our service

We grant you a non-exclusive, revocable, non-transferable licence to use the software on our server to access and collect information from the websites of third party providers as permitted by use of our service. Using our service allows you to access software on our server which you are licensed to use to obtain information held on our website or from the websites of third party providers. When you use the service, you may cause our software to send a request to the third party providers for information regarding products and/or services. You acknowledge and agree that when you access and collect information from the third party sites using our software, you do so on your own behalf and that you have not appointed us to act as your agent. We simply make our service and software available to you by which you may access such third party sites.

Intellectual Property

The copyright and all other intellectual property rights in the material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to us or our licensors. All rights are reserved. None of this material may be reproduced or redistributed without our prior written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing. All rights in 4u2TRAVEL.co.uk and 4u2shop.co.uk are owned by ISWISE. Other product and company names mentioned on this Website are the trademarks or registered trademarks of their respective owners. You shall retain ownership of the data you submit to the Website. You grant us a world-wide, royalty-free, non-terminable licence to use, keep, share, save, collect, copy, distribute, publish and transmit such data in any manner.


Nothing within the Website is, or shall be deemed to constitute, financial or other advice or a recommendation to purchase any product or service. Any and all information provided within the Website is for general information purposes only.

Exclusions of liability

We use reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Website will be fault free and we do not accept liability for any errors or omissions. We do not monitor, verify or endorse information submitted by us or third party providers for inclusion on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. In particular, we do not monitor, verify or endorse the information or quotations collected from the product and service providers as presented to you on any page. To the extent permitted by applicable law, we disclaim all warranties, terms and representations (whether express or implied) as to the accuracy of any information contained on the Website. We do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology. Due to the nature of electronic transmission of data over the internet, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. Our aggregate liability to you arising out of or in connection with this agreement or use of the Website shall not exceed 100; and we shall not be liable in contract, tort or otherwise howsoever arising out of or in connection with this agreement or use of the Website for any indirect loss, consequential loss, loss of profits, data, revenue, business opportunity, anticipated savings, goodwill or reputation. Some channels will provide you with access to third party sites who will host reviews about some of the products and services available. In some instances you may also be able to access user reviews directly on the Moneysupermarket.com site. Regardless of whether you are transferred to a third party's site or read a user review on our site, the views expressed therein do not represent the views of 4u2TRAVEL.co.uk and we are not responsible for the accuracy of any such views or expressions.

Exclusion of liability for third party providers' products and services

You can apply for and buy a number of products and services via the Website. Please be aware that the products and services that appear on the Website are not provided by us and are provided by third parties over whom we do not have control. You should satisfy yourself that you wish to purchase those products or services before contracting with the third parties. We accept no liability for any products or services or information provided by third party providers. The third party providers will be supplying products and services on their own standard terms and conditions and you should check that you agree to those terms and conditions before making an application for financial services products or purchasing other services. As you view the Website there may be references to specific terms and conditions which apply to certain products or services. In such circumstances, it is your responsibility to refer to such terms and conditions applicable to those offers. The above does not affect your Statutory Rights as a consumer.


The advertisements that you see displayed on this website are delivered by third party advertising companies. No personal data for example your name, address, email address or telephone number are used during the course of serving our advertising, but, on our behalf, our third-party advertiser may place or recognise a unique "cookie" on your browser. This cookie does not collect personal data about you nor is it linked to any personal data about you.

Your obligations

You warrant that you have taken all reasonable precautions to ensure that any data you submit to the Website is true and accurate and free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology. You acknowledge and agree that you may be required to complete a registration process. This includes the creation of a password in order for you to access services on this site. You warrant that all information provided on registration and otherwise provided by you on this site shall be true, complete and accurate. You agree to immediately inform us if your information changes. Any password allocated to, or created by you to enable you to use the services provided by this site shall be kept strictly confidential by you. You agree to keep this password safe and not to disclose it to anyone. You agree to immediately notify us if any unauthorised third party becomes aware of that password. You agree that any person to whom your username or password is disclosed is authorised to act as your agent on this site. You agree to take all steps necessary to prevent unauthorised access to this site via any computer used to access any account.


We will acknowledge receipt of any complaint, in writing, within 5 business days and we will inform you of the name or job title of the individual handling the complaint (together with details of our internal complaint handling procedures). We may combine the acknowledgement of the complaint with our final response, but in any event we aim to resolve complaints at the earliest opportunity. If you are unhappy with any product or service that you have been introduced to through any of our channels, we recommend that you approach the provider of that product or service direct. If you require any provider's contact details, please contact our Customer Services Team who will be happy to assist.


Payment for products and services will be made on the relevant provider's website.

Data protection

We are committed to protecting your privacy. Our privacy practices are set out in our Privacy Policy. We may disclose your details or access your account if required to do so by law, by the Office of Fair Trading or any other applicable regulator, compliance monitor, Governmental or law enforcement agency.


We may terminate or suspend your access to the Website and the services within it at any time. All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of the agreement between us for any reason.


The content of this Website is directed solely at those who access the site from the United Kingdom. We make no representation that any product or service referred to in this Website is available or otherwise suitable for use outside of the United Kingdom. If any provision of this agreement is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and where capable the validity and enforceability of the remaining provisions of this agreement shall not be affected. If we fail to enforce a right under this agreement, that failure will not prevent us from enforcing other rights, or the same type of right on a later occasion. We may modify these terms and conditions at any time. Your continued use of the Website signifies your acceptance of such modifications. Except as set out below in this clause, neither party may assign or transfer any of its rights under these terms and conditions without the prior written consent of the other. We may assign or transfer our rights under this agreement pursuant to a re-organisation of trade or share sale for our convenience. Unless expressly provided in this agreement, no term of this agreement is enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to it.

Governing law

These terms and conditions are governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which each party submits.


The following sections form part of the terms and conditions and provide more specific guidance on certain products and services

Insurance products and services

Our insurance zone allows you to compare insurance policies for various types of insurance products and services Please be aware that it is very important that before you buy any policy you carefully read the terms of the policy, the insurer's terms and conditions and any other relevant documentation which applies to the policy. You should not rely solely on the information provided within our insurance zone. You must familiarise yourself with all the details of the policy, for example, the restrictions, exclusions, conditions and obligations which apply to the policy. You must ensure that the policy matches your requirements and that you agree to the terms of the policy before you place an order to purchase any insurance product or service. We accept no responsibility whatsoever in the event that any policy purchased by you does not meet your requirements. In the event that you decide to buy an insurance product or service, the confirmation of cover, the full policy documentation, details on how to make a claim and other relevant details should be sent to you by the insurer and not by us. For example, if there are any changes to your policy those changes should be communicated to you by your insurer. It is the insurer's responsibility to provide all relevant documentation to you and we can accept no responsibility in the event that you do not receive the documentation requested or expected.

Flights, Car Hire and Hotels

If your preferred service is available on the provider's website and you purchase this service, the contract will be between the provider and you. We will not be a party to the contract. The provider's terms and conditions will apply in addition to these terms and conditions. The provider's terms and conditions may include provisions relating to recommended minimum check-in times, e-ticketing, reconfirmation, cancellation or modification of bookings and refunds and other restrictions. You are solely responsible for complying with the provider's and the airline's terms and conditions.

Package holidays

Our package holiday zone allows you to compare package holidays and their prices. The Website will direct you to the relevant provider's website should you wish to purchase a particular holiday. If your preferred holiday is available on the provider's website and you book a holiday, the contract will be between the provider and you. We will not be a party to the contract. The provider's terms and conditions will apply in addition to these terms and conditions. We present general information on the Website in relation to package holidays for guidance only. It is your responsibility to check that you understand and comply with any specific requirements relating to the holiday, for example, any visa, passport or vaccination requirements.

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